Fill your schedule
Patient engagement that keeps your schedule full
Reminders that cut no-shows, recall that brings patients back on time, review requests after good visits and reactivation for patients you have not seen in a while. Sent in your practice’s name, automatically.
15 min · no commitment · HIPAA-compliant
The patients you already have are the easiest to lose
A no-show leaves a gap nobody can fill at short notice. Patients due for a check-up drift past their date, and patients you saw two years ago never hear from you again.
Meanwhile happy patients leave without being asked for a review, so the listing that new patients see does not show how good you are.
- No-shows and last-minute gaps
- Recalls that nobody sends
- Few reviews from happy patients
01 · Remind
Reminders patients can answer
Two-way texts and emails before each visit. Patients confirm, reschedule or cancel in a reply, and the slot goes to the waitlist.
02 · Bring back
Recall and reactivation
Patients due for a check-up, cleaning or follow-up hear from you on time. Patients you have not seen in a while get a friendly note.
03 · Reviews
Reviews after good visits
A short request after the visit, a link straight to your Google listing, and replies to every review in your voice.
What patient engagement includes
The messages that keep patients on the schedule, sent for you.
Appointment reminders
Text and email, timed for each visit type.
Two-way confirm and reschedule
Patients reply in plain words; the schedule updates.
Waitlist fill
Cancelled slots offered to patients who want an earlier visit.
Recall campaigns
Check-ups, cleanings and follow-ups booked on time.
Reactivation
A note to patients you have not seen in a while.
Review requests and replies
Real patients asked after real visits, every review answered.
Results from practices on Tely
Overall results from practices that use Tely.
Cataract & LASIK · Inland Empire, CA 3.2× more clicks from Google in nine months
A cataract & LASIK practice in California’s Inland Empire went from 6,313 to 19,951 Google clicks a month between December 2025 and September 2026.
40× more clicks from Google in under a year
Cardiology · Miami
27× more clicks from Google in eight months
Regenerative orthopedics · Bay Area
See what patients see when they look for you
1,513 practices checked in our latest benchmark 
Your practice name
Check my practice 
Integrations & security
Books directly into your EHR.
Learns & improves
from outcomes.
HIPAA-compliant · BAA signed with every practice
AES-256 at rest · TLS 1.3 in transit
Role-based access · every action logged
Epic
Athena Health
Practice Fusion
Tebra
DrChrono
Cerner
Encrypted
Logged
BAA signed
Questions practice owners ask
What is patient engagement?
The messages that keep patients connected to your practice between visits: reminders, recall, follow-up, reactivation and review requests.
Do reminders reduce no-shows?
They help, especially two-way reminders that let patients reschedule in a reply instead of simply not coming. We track your no-show rate so you can see the change.
Can patients reply to reminders?
Yes. They can confirm, reschedule or cancel by replying in plain words, and the change goes into your schedule.
How do you ask for reviews?
We ask real patients after their visit, with a direct link to your Google listing, and follow Google’s rules: no incentives and no filtering.
Is it HIPAA-compliant?
Yes. Patient data is encrypted at rest and in transit, access is role-based, and every access is logged.
What does patient engagement cost?
It depends on the size of your patient list and which messages you want sent. We cover it on a call.
