Tely Health for hearing and audiology practices
We get your hearing practice found on Google, Maps and ChatGPT, answer every caller patiently, often an adult child calling for a parent, check coverage and book the hearing test.
15 min · no commitment · HIPAA-compliant
Trusted by hundreds of
healthcare practices:
Hearing patients often wait years before acting. When they do, an adult child frequently does the searching, compares hearing tests and brands, and calls on a parent’s behalf. Patience on the phone decides the booking.
Where you lose themHearing searches go to big-box chains and manufacturer locators. Without complete Maps profiles and service pages, private practices don’t show.
Where you lose themChatGPT now answers “OTC or prescription?” and recommends clinics. Practices with clear pages on testing, fittings and brands get named.
Where you lose themHearing patients call, and often their children call for them. A rushed or missed call is a lost test and a lost fitting.
01 · Get found
We publish pages on hearing tests, prescription versus over-the-counter aids, tinnitus, repairs and the brands you fit, then keep each Google listing complete so you show up beside the big-box chains. ChatGPT reads those pages when families ask where to start.
Auto
Laura Chen, AuD
Doctor of Audiology
Hearing & Tinnitus
02 · Answer every patient
The AI speaks slowly, repeats times and addresses, and handles family members calling for a parent. It explains what a hearing test involves and what coverage may apply, then books. Sudden hearing loss or dizziness is passed to your audiologist as urgent.
Your appointment is booked
You're all set with Laura Chen, AuD
12 June | 12:00 PM
Comprehensive Hearing Test
03 · Fill your schedule
The hearing test lands in your office software or scheduler with coverage checked. Patients who test but delay a fitting get gentle follow-up, and current wearers are reminded about cleanings, battery and warranty check-ins.
Open chart
Long decision times, mixed coverage and new over-the-counter rules shape the market.
Since October 2022, FDA rules have allowed over-the-counter hearing aids for adults with perceived mild to moderate hearing loss, so patients ask whether they need a clinic at all. Honest pages on what testing and fitting add bring the right patients in.
Traditional Medicare covers diagnostic hearing exams in some cases but not hearing aids or fitting exams, while many Medicare Advantage and private plans offer a hearing benefit. Callers need a clear answer about their own plan before they commit to a test.
Adult children research and call for parents, often during their own workday. Pages and phone scripts written for them, with clear next steps and a way to book together, convert more inquiries into tests.
Published results from practices on Tely, led by eye care groups that see many older patients. Each card shows its specialty.
Cataract & LASIK · Inland Empire, CA A cataract & LASIK practice: 3.2× more clicks from Google
From 6,313 to 19,951 Google clicks a month between December 2025 and September 2026, measured in Google Search Console.
A cataract & LASIK practice: 14× more clicks from Google
Ophthalmology · Minnesota
An eye surgery practice: 8.7× more clicks from Google
Eye surgery · Central Coast, CA
See where your practice is losing hearing patients
1,513 practices checked in our latest benchmark 
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Integrations & security
HIPAA-compliant · BAA signed with every practice
AES-256 at rest · TLS 1.3 in transit
Role-based access · every action logged
Epic
Athena Health
Practice Fusion
Tebra
DrChrono
Cerner
Encrypted
Logged
BAA signed
Pages for hearing tests, hearing aids, tinnitus and repairs, local SEO and Google Business Profile, ChatGPT visibility, ads and review requests. Then every caller is answered patiently, coverage checked and the hearing test booked.
Yes. It speaks slowly, repeats details and confirms the appointment twice. It also handles family members calling on a parent’s behalf, and anything it cannot answer goes straight to your team.
We write an honest page on when OTC aids may fit and when testing and professional fitting matter, so patients who need you understand why, without disparaging other options.
We build pages around the brands and technology you fit, so patients searching for them find you, without implying any manufacturer endorsement.
It explains what you have told it about the plans you work with and checks the patient’s coverage where possible. Detailed benefit questions go to your team.
Yes. Patients who test but do not move ahead with hearing aids get spaced text and email follow-up, so more tests turn into fittings.
A 15-minute call about your practice, your market and what we would do first.
Book a call15 min · no commitment · HIPAA-compliant · works with your EHR
Your privacy
Nothing is tracked until you say so.
If you allow it, Google Analytics, Meta, PostHog (including recordings of how the page is used), the ChatGPT Ads pixel and RB2B help us see which pages practices find useful and whether our ads reach the right people. We never sell your information, and you can change your mind anytime. Privacy Policy
Tell us about your practice and we'll build a tailored report — completely free, no strings attached.
Thanks — we'll build your patient acquisition report and be in touch shortly.
