Referrals get lost
A fax arrives, nobody calls the patient, and the referral never becomes a visit. Tely tracks every referral, reaches the patient and books them, then lets the referring office know.
15 min · no commitment · HIPAA-compliant
What it costs you
Every referral is a patient another doctor already sent you. When it sits in a fax tray or an inbox, the patient waits, then often books with whoever calls first. The referring office notices too.
And when most new patients come from a few referrers, growth depends on them. That is a ceiling, not a plan.
Put in your own numbers. Compare last month’s referrals received with the referred patients who were seen.
What we do about it
Every referral followed to a booked visit, and new patients from beyond your referrers.
Referral management
Every referral logged, the patient contacted and booked, and the status sent back to the referring office.
Learn morePatient engagement
Reminders and follow-up, so referred patients book and show up.
Learn moreHealthcare SEO
Patients who find you on Google, Maps and AI search, so growth does not depend on a few referrers.
Learn moreHow it works
Every referral in one list
Fax, email, phone and electronic referrals, each with a status.
We reach the patient
By phone and text, quickly, in your practice’s name.
Booked and reminded
Insurance checked, the visit booked, reminders sent.
The referrer hears back
The referring office knows the patient was seen.
Beyond referral-only growth
Integrative medicine · Los Angeles 8.7× more clicks from Google in three months
An integrative medicine practice in Los Angeles went from 179 to 1,564 Google clicks a month between June and September 2026.
27× more clicks from Google in eight months
Regenerative orthopedics · Bay Area
40× more clicks from Google in under a year
Cardiology · Miami
See where your patients go instead
1,513 practices checked in our latest benchmark 
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Questions practice owners ask
Why do referrals get lost?
Usually between the fax tray and the phone: nobody owns the follow-up, the patient is hard to reach, or the visit is never booked. Each referral needs an owner and a status until the patient is seen.
Which kinds of referrals do you handle?
Fax, email, phone and electronic referrals. Each one goes into one list with its status, so nothing waits in a tray.
Do referring offices get updates?
Yes. The referring office hears that the patient was contacted and seen, which is what keeps them sending patients.
Can you help us depend less on referrals?
Yes. Search brings patients no one referred: an integrative medicine practice in Los Angeles went from 179 to 1,564 Google clicks a month between June and September 2026, 8.7× in three months.
Is it HIPAA-compliant?
Yes. Patient data is encrypted at rest and in transit, access is role-based, and every access is logged.
What does referral follow-up cost?
It depends on your monthly referral volume. We work it out with you on a call.
