Tely Health for orthopedic practices
We get your practice found for knee, hip, shoulder and sports injuries on Google, Maps and ChatGPT, answer every call and chat, check insurance and book the visit with the right surgeon.
15 min · no commitment · HIPAA-compliant
Trusted by hundreds of
healthcare practices:
Orthopedic patients usually start with a symptom, not a surgeon: knee pain on the stairs, a shoulder that will not lift. They search, ask ChatGPT whether it needs surgery, then check whether you take their plan.
Where you lose themPatients search their symptom first. Without condition pages, your surgeons are invisible until a referral arrives.
Where you lose themChatGPT answers “do I need surgery” with the practices it can read. Your expertise has to be on the page to be quoted.
Where you lose themReferral and insurance questions jam the phones, and patients who wait on hold call the hospital system instead.
01 · Get found
We write pages around what patients feel and search, such as meniscus tears, rotator cuff pain and hip arthritis, plus a profile for each surgeon. Each clinic gets a complete Maps listing, and sports-injury ads run where your market supports them.
Auto
Rachel Donovan, MD
Orthopedic Surgeon, Joint Replacement
Knee & Hip Replacement
02 · Answer every patient
Callers ask whether they need a referral, whether you take their plan and how soon they can be seen. The AI front desk asks about the body part and the injury, then books with the surgeon you assign. Post-op questions go to your clinical team.
Your appointment is booked
You're all set with Rachel Donovan, MD
12 June | 12:00 PM
Orthopedic Evaluation
03 · Fill your schedule
Visits land in your scheduler with insurance checked and any referral or imaging noted. Patients who stall waiting on an MRI or a referral get reminders, so a promising case does not drift to the hospital system down the road.
Open chart
Orthopedics mixes referrals, direct-access patients and insurance rules that change through the year.
Many patients push elective joint surgery to late in the year after meeting their deductible, then go quiet in January when it resets. Follow-up and content timed to that cycle keeps clinic schedules steadier.
Primary care doctors, physical therapists and urgent care clinics send many patients, while others search on their own. Both paths need tracking, so you know which source fills which surgeon’s clinic.
Commercial and Medicare Advantage plans often need prior authorization for MRI and surgery. Collecting plan and imaging details at booking saves your team calls and avoids visits that cannot move forward.
Results practices on Tely have published, with the specialty named on each card.
Regenerative orthopedics · Bay Area A regenerative orthopedics clinic: 27× more clicks from Google
From 311 to 8,547 Google clicks a month between January and September 2026, measured in Google Search Console.
A pain medicine practice: 13× more clicks in five months
Pain medicine · Northeast Florida
An independent cardiology practice: 40× more clicks from Google
Cardiology · Miami
See where your practice is losing orthopedic patients
1,513 practices checked in our latest benchmark 
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HIPAA-compliant · BAA signed with every practice
AES-256 at rest · TLS 1.3 in transit
Role-based access · every action logged
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Symptom and condition pages, surgeon profiles, local SEO for each clinic, AI search visibility and ads. Then calls and chats are answered, insurance and referral needs are checked, and the visit is booked with the right surgeon.
Yes. You tell us which surgeons see knees, shoulders, hands, spines and sports injuries. The AI front desk asks a few questions and books with the right person or clinic, using your visit types.
Each referral is logged with its source, the patient is called and offered a time, and the referring office is told when the patient is booked and seen. You also see which referrers send the most patients.
Often, yes. Patients search symptoms before they choose a system, and clear condition pages and a strong Maps presence put you in front of them first. An independent cardiology practice in Miami on Tely went from 319 to 12,887 Google clicks a month in under a year.
No clinical advice is given. Post-op and medication questions go straight to your clinical team the way you set it up, and the caller is told when to expect a reply.
Yes. Tely books into Epic, athenahealth and other systems where an integration is available, or sends the booked visit to your schedulers to confirm.
A 15-minute call about your practice, your market and what we would do first.
Book a call15 min · no commitment · HIPAA-compliant · works with your EHR
Your privacy
Nothing is tracked until you say so.
If you allow it, Google Analytics, Meta, PostHog (including recordings of how the page is used), the ChatGPT Ads pixel and RB2B help us see which pages practices find useful and whether our ads reach the right people. We never sell your information, and you can change your mind anytime. Privacy Policy
Tell us about your practice and we'll build a tailored report — completely free, no strings attached.
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