Leads come in but don’t book
Forms and missed calls sit in an inbox until the patient has moved on. Tely answers in minutes, follows up by text and email, and puts the visit on your schedule.
15 min · no commitment · HIPAA-compliant
What it costs you
A patient who fills out your form has often filled out two or three. The practice that answers first usually gets the visit.
When follow-up depends on a busy front desk, leads wait hours or days for a reply. By then, many have booked somewhere else.
Put in your own numbers. Count last month’s form fills and missed calls, and how many got a reply that day.
What we do about it
Every lead answered fast, followed up until it books, and booked straight into your schedule.
AI front desk
Answers forms, chats and calls the moment they arrive, day or night.
Learn morePatient intake and online booking
The patient picks a time online and fills in the forms before the visit.
Learn morePatient engagement
Text and email follow-up until the lead books, then reminders so booked patients show up.
Learn moreHow it works
Every lead in one place
Website forms, calls, chats and ad leads, in one list.
Answered in minutes
AI chat and phone reply right away, in your practice’s name.
Followed up until they book
Text and email, spaced out, and stopped the moment they book or say no.
Booked into your schedule
Insurance checked, intake done, the visit in your EHR.
More inquiries at practices on Tely
Integrative medicine · Los Angeles 8.7× more clicks from Google in three months
An integrative medicine practice in Los Angeles went from 179 to 1,564 Google clicks a month between June and September 2026.
3.2× more clicks from Google in nine months
Cataract & LASIK · Inland Empire, CA
27× more clicks from Google in eight months
Regenerative orthopedics · Bay Area
See where your patients go instead
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Questions practice owners ask
Why don’t my leads book?
Most often because nobody answered fast enough. A patient looking for care contacts more than one practice, and the first one to reply with an open time usually gets the visit.
How fast does Tely respond?
Right away, day or night. AI chat and the phone line answer the moment a patient reaches out, and forms get a reply within minutes.
Will follow-up annoy my patients?
No. Messages go out in your practice’s name, are spaced out, and stop as soon as the patient books or asks to stop.
Where do the booked visits go?
Into the EHR or scheduler you already use, with the lead’s source attached, so you can see which channel booked each patient.
Is patient information safe in follow-up messages?
Yes. Messages are handled under a BAA, data is encrypted and access is logged, and follow-up texts stick to scheduling rather than clinical details.
What does lead follow-up cost?
It depends on how many leads come in each month. A short call gets you an answer.
