We don’t show up on Google Maps or ChatGPT
Patients ask Google Maps or an AI assistant for a doctor nearby, and the answer names someone else. We fix your Google profile, your website and the pages AI reads, so the answer names you.
15 min · no commitment · HIPAA-compliant
What it costs you
When a patient searches for a doctor near them, Google usually shows a short list of practices on the map above everything else. If you are not on that list, most patients never see you.
AI assistants work the same way, with even fewer names. In Tely’s study of 72 US markets, a practice that fit the patient’s question had its own website read in only about 1 AI answer in 10 in the largest cities.
AI figure: Tely AI search study, September 2026. Perplexity and Google AI Mode, 72 US markets, 3 runs per question.
What we do about it
Three pieces that work together. Each one makes the others stronger.
Google Business Profile
We fill in and keep up your Google Business Profile: categories, services, hours, photos, posts and replies to reviews.
Learn moreHealthcare SEO
A page for every service and condition you treat, in the words patients search, so Google has a reason to rank you.
Learn moreAI search visibility
We check what ChatGPT, Perplexity and Google AI say about your specialty in your city, and change what they read until they name you.
Learn moreHow it works
We check where you stand
Your place on the map, in search, and in the AI answers to the questions your patients ask.
We fix the profile
Categories, services, hours, photos and reviews on your Google Business Profile.
We fill the gaps on your site
A page for each service, condition, insurance plan and location, written so people and AI can read it.
We check again every month
The same searches and AI questions, run again and shown in your monthly report.
Practices on Tely now show up first
Ophthalmology · Minnesota 14× more clicks from Google
A cataract & LASIK practice in Minnesota went from 4,092 to 58,979 Google clicks a month between June 2025 and September 2026.
8.7× more clicks from Google in nine months
Eye surgery · Central Coast, CA
40× more clicks from Google in under a year
Cardiology · Miami
See where your patients go instead
1,513 practices checked in our latest benchmark 
Your practice name
Check my practice 
Questions practice owners ask
Why doesn’t my practice show up on Google Maps?
Usually because the Google Business Profile is incomplete or in the wrong category, has few recent reviews, or the website does not back up what the profile says. Distance to the person searching matters too, and you cannot change that. The rest you can.
How do I get my practice recommended by ChatGPT?
AI assistants recommend practices whose pages clearly say what they treat, where and for whom, and that other sites mention. We write those pages and fix your listings, so the AI has something to read about you.
Is this the same as SEO?
It overlaps and it is not the same. Ranking in Google helps AI find you, but being recommended also depends on whether your pages answer the question in words the model can use: conditions, procedures, insurance plans and locations.
How long does it take?
Profile fixes can show up within weeks. Search and AI visibility build over months. Your monthly report shows the change.
Where do I start?
With the Google Business Profile: the right main category, complete services and hours, and steady reviews. Then the website pages that back it up. Our Google Business Profile and AI search visibility pages explain each fix.
What does fixing this cost?
It depends on how many locations and services need work. Your free practice report shows the size of the job first.
