Fill your schedule

Patient intake and online scheduling, done before the visit

Patients book themselves from your website, Google or a text message, fill in intake forms on their phone and arrive ready. Everything lands in the EHR you already use.

15 min · no commitment · HIPAA-compliant

The problem

Booking should not need a phone call

Many patients look for a doctor in the evening. If the only way to book is calling during office hours, they choose a practice where they can pick a time online.

Then paper forms at the desk slow down every first visit, and the same details get typed in twice.

  • Booking by phone only
  • Clipboards and paper forms at check-in
  • Details typed in twice
How it works

01 · Book

Patients pick a time themselves

On your website, from Google, in the chat or by text. Only the visit types and providers you allow, in the slots you open.

02 · Intake

Intake done on their phone

Forms, consent and a photo of the insurance card, sent right after booking and finished before the visit.

03 · Arrive

They arrive ready

The visit and the forms are already in your system. Check-in takes a minute, and reminders keep the visit on the calendar.

What’s included

What online booking and intake includes

Self-scheduling and digital intake that work with the systems you already use.

Self-scheduling on your website

And on your Google listing, with your visit types and rules.

Booking by chat and text

Patients who prefer to ask first can book in the same conversation.

Digital intake forms

History, consent and insurance card capture on the patient’s phone.

Reminders

Text and email reminders, with easy confirm or reschedule.

EHR and scheduler sync

Appointments and forms land where your team already works.

Your booking rules

New and returning patients, providers, locations and visit lengths.

Results from practices on Tely

Overall results from practices that use Tely.

Integrative medicine · Los Angeles

8.7× more clicks from Google in three months

An integrative medicine practice in Los Angeles went from 179 to 1,564 Google clicks a month between June and September 2026.

179Jun 20261,564Sep 20268.7×Growth
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8.7× more clicks from Google in nine months

Eye surgery · Central Coast, CA

2,316Dec 202520,057Sep 20268.7×Growth
Read customer case

40× more clicks from Google in under a year

Cardiology · Miami

319Oct 202512,887Sep 202640×Growth
Read customer case

Read customers’ cases →

See what patients see when they look for you

1,513 practices checked in our latest benchmark

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Integrations & security

Books directly into your EHR.
Learns & improves
from outcomes.

  • HIPAA-compliant · BAA signed with every practice
  • AES-256 at rest · TLS 1.3 in transit
  • Role-based access · every action logged
Questions

Questions practice owners ask

What is patient self-scheduling?

Letting patients book their own appointment online, at any hour, choosing from the times and visit types your practice opens.

Will patients book the wrong visit type?

Not if the rules are right. You decide which visit types, providers and slots patients can book themselves, and anything else goes to a conversation with the front desk.

Can patients fill in intake forms before the visit?

Yes. Forms, consent and an insurance card photo are sent right after booking, and reminders follow until they are done.

Does it replace our patient intake software?

It can, or it can work alongside what you have. Either way, the booking and the forms end up in your EHR.

Which systems does booking sync with?

The EHR or scheduler you already use. Epic, athenahealth, Tebra and DrChrono are among the systems Tely books into.

What does online booking and intake cost?

It depends on your locations and visit types. We walk through it with you on a call.

Want patients to book themselves?

Book a 15-minute call. We look at your practice together and show you what we would fix first.

Book a call

15 min · no commitment · HIPAA-compliant · works with your EHR

Book a call