Tely Health for physical therapy practices

Physical therapy marketing that fills your schedule with new patients

We get your clinic found when patients search their injury or ask ChatGPT, answer every call and chat, check insurance and book the evaluation, with or without a referral.

15 min · no commitment · HIPAA-compliant

Trusted by hundreds of
healthcare practices:

Where your patients look

How PT patients find a clinic, and where you lose them

A PT patient usually has an injury, a sore back or a surgeon’s order in hand. They search the problem, wonder whether they need a prescription, and call the clinic with evening hours that takes their plan.

They search Google and Maps

  • “physical therapy near me”
  • “PT for lower back pain”
  • “sports physical therapy”
  • “physical therapist that takes my insurance”

Where you lose themMost patients don’t know they can come without a referral. Direct-access pages are what bring them to you first.

They ask ChatGPT

  • “Do I need a referral to see a physical therapist?”
  • “Is PT or a chiropractor better for my back?”
  • “Which PT clinics near me have evening hours?”

Where you lose themChatGPT answers “PT or chiropractor” with clinics it can read about. Condition pages put you in the answer.

They call or message you

  • “Do I need a prescription?”
  • “Do you take my insurance?”
  • “Can I start this week?”

Where you lose themFront desk staff are checking patients in while the phone rings. Missed calls are missed evaluations.

WHAT WE DO

One team gets physical therapy patients to find you, answers them and books them

01 · Get found

Be found for the injury and direct access

We publish pages for the injuries and surgeries you rehab, plus a clear direct-access page for your state. Each clinic gets its own Maps listing with hours and services, and local ads run when your therapists have open evaluation slots.

Auto
ChatGPT

https://summit-physical-therapy.com/ +1
Summit Physical Therapy

Marcus Hill, DPT

Doctor of Physical Therapy

Sports & Post-Surgical Rehab
Example

02 · Answer every patient

Prescription and coverage questions answered between patients

While your desk checks patients in, the AI front desk answers the phone: whether a prescription is needed under their plan, what coverage looks like and which clinic has an opening. Questions about exercises or pain go to a therapist.

Answer a call
Do you take my insurance for PT, and do I need a referral?

Your evaluation is booked

You're all set with Marcus Hill, DPT

12 June | 12:00 PM

Physical Therapy Evaluation

Add to calendar
Example

03 · Fill your schedule

Evaluations booked and plans of care finished

The evaluation goes into your scheduling system with the order, plan and visit limits noted. Patients who start skipping sessions get a reminder and an easy way to rebook before the plan of care lapses.

Your scheduler
Tely AI booked an evaluation13:56
12 June | 12:00 PM
New patient
Details
Example
Physical therapy marketing

Why physical therapy marketing works differently

Physician referrals, direct-access rules and patients who stop halfway all shape how a PT clinic grows.

Direct access varies by state and plan

As of 2025, every state allows some form of direct access, but some still limit treatment without a referral, and many insurers still require an order. Patients rarely know which applies. Answering that question clearly brings in people who would otherwise wait for a doctor’s appointment.

Plan-of-care drop-off costs visits

Patients often feel better and stop scheduling before their plan ends. That is lost revenue and a worse outcome. Reminders and rebooking prompts between visits keep more patients on track to discharge.

Surgeons and doctors still refer

Orthopedic and primary care offices send a steady share of patients. They keep sending when their patients are called fast and seen soon. A tracked referral list and a quick status note keep those relationships warm.

Results from practices on Tely

These results come from practices on Tely in regenerative orthopedics, pain medicine and cardiology, each labelled, built on the same search and booking work a PT clinic needs.

Regenerative orthopedics · Bay Area

A regenerative orthopedics clinic: 27× more clicks from Google

From 311 to 8,547 Google clicks a month between January and September 2026, measured in Google Search Console.

311Jan 20268,547Sep 202627×Growth
Read customer case

A pain medicine practice: 13× more clicks in five months

Pain medicine · Northeast Florida

227Apr 20262,979Sep 202613×Growth
Read customer case

An independent cardiology practice: 40× more clicks from Google

Cardiology · Miami

319Oct 202512,887Sep 202640×Growth
Read customer case

Read customers’ cases →

See where your practice is losing physical therapy patients

1,513 practices checked in our latest benchmark

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Integrations & security

Books directly into your EHR.
Learns & improves
from outcomes.

  • HIPAA-compliant · BAA signed with every practice
  • AES-256 at rest · TLS 1.3 in transit
  • Role-based access · every action logged
Questions

Questions physical therapy practice owners ask

What is included in physical therapy marketing with Tely?

Injury, surgery and direct-access pages, local SEO and a Maps listing per clinic, AI-search visibility and ads when you have open slots. Then calls answered while your team treats patients, coverage checked and the evaluation booked.

Can patients book without a prescription?

Where your state and the patient’s plan allow it, yes. You set the rules per plan, and the front desk tells patients when an order is required so they arrive with it.

How do you handle orders from surgeons?

Orders arriving by fax, email or portal go into one list. The patient is called and texted to schedule, and the referring office gets a short note once the evaluation is on the books.

Can you reduce cancellations and drop-off?

Yes. Patients get reminders before each session and a prompt to rebook if they miss one. You see who has stopped scheduling before their plan of care ends, so your team can reach out.

Do you work with multi-clinic PT groups?

Yes. Each clinic gets its own listing, hours, services and phone routing, and the front desk books patients into the location and therapist nearest to them.

Will the AI answer questions about exercises or pain?

No. It handles scheduling, coverage and logistics. Anything about symptoms, exercises or recovery is passed to a therapist with the patient’s question attached.

Ready for more physical therapy patients, booked?

A 15-minute call about your practice, your market and what we would do first.

Book a call

15 min · no commitment · HIPAA-compliant · works with your EHR

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