Tely Health for addiction treatment centers
We get your program found by people and families looking for help, answer every call and chat at any hour, verify insurance and connect them with your admissions team.
15 min · no commitment · HIPAA-compliant
Trusted by hundreds of
healthcare practices:
Someone looking for addiction treatment, or a parent looking for a son, often searches at night after a hard moment. They want to know if you take their insurance, what level of care fits and whether someone can talk now.
Where you lose themTreatment searches are crowded with call-center referral sites. Your own program needs to show up as itself.
Where you lose themFamilies ask ChatGPT where to start. Programs with clear, honest pages about care and coverage get named.
Where you lose themPeople reach out in a crisis, often at night. An unanswered call may not come back.
01 · Get found
Treatment searches are crowded with call centers that resell inquiries. We build honest pages on your levels of care, programs and accepted insurance, keep your own listing accurate and run ads only where the platforms allow your program to advertise.
Auto
Renee Alvarez, MD
Addiction Medicine Physician
Detox & Dual-Diagnosis Care
02 · Answer every patient
The AI front desk answers calls and chats at any hour in plain, kind language, gathers what admissions needs and checks insurance. Anyone in danger is pointed to 911 or the 988 lifeline, and urgent calls go straight to your on-call admissions staff.
Your assessment is booked
You're all set with Renee Alvarez, MD
12 June | 12:00 PM
Confidential Admission Assessment
03 · Fill your schedule
Admissions receives a summary with coverage status, level of care asked about and the best way to reach the person. Families who are not ready get gentle follow-up only if they agree to it.
Open record
Advertising limits, strict confidentiality and broker sites shape how a program can be found.
As of 2026, Google and Meta require US addiction treatment advertisers to be certified through LegitScript and approved by the platform before ads can run. Until your program is certified, growth comes from organic search, your listing and AI answers.
Many programs are also covered by 42 CFR Part 2, federal rules that limit how substance use records are shared. Intake details have to be collected and passed on with that in mind, following your own program’s policies.
Directories and call centers rank for “rehab near me” and route callers to whoever pays. Clear pages about your program, coverage and location help people reach you directly instead of a middleman.
Results from practices on Tely in integrative medicine, cardiology and eye care, each labelled, from the same work of being found and answered at the moment people reach out.
Integrative medicine · Los Angeles An integrative medicine practice: 8.7× more clicks in three months
From 179 to 1,564 Google clicks a month between June and September 2026, measured in Google Search Console.
An independent cardiology practice: 40× more clicks from Google
Cardiology · Miami
A cataract & LASIK practice: 14× more clicks from Google
Ophthalmology · Minnesota
See where your practice is losing people seeking treatment
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Integrations & security
HIPAA-compliant · BAA signed with every practice
AES-256 at rest · TLS 1.3 in transit
Role-based access · every action logged
Epic
Athena Health
Practice Fusion
Tebra
DrChrono
Cerner
Encrypted
Logged
BAA signed
Pages on your levels of care, programs and accepted insurance, local SEO, AI-search visibility and your Google listing, with paid ads only where your certification allows. Then every call and chat is answered at any hour, coverage is checked and admissions gets the details.
You set the escalation with us. Urgent calls go to your admissions or on-call team the way you decide, and anyone in danger is pointed to 911 or 988. The front desk never offers clinical advice.
Only if your program meets the platforms’ requirements, which generally means certification such as LegitScript. We can work on organic search and your listing while that is in progress, and run ads once you are approved.
Yes. Coverage is checked during the first conversation, so admissions knows the plan, its status and likely benefits before they call back.
We collect only what admissions needs, keep it encrypted with restricted access, and follow your program’s rules under HIPAA and 42 CFR Part 2 for what is stored and shared. Follow-up messages never mention treatment on a lock screen.
No. Follow-up happens only when the person agrees to it, uses neutral wording and stops the moment they ask. Admissions can always take over the conversation.
A 15-minute call about your practice, your market and what we would do first.
Book a call15 min · no commitment · HIPAA-compliant · works with your EHR
Your privacy
Your choice, your data.
Google Analytics counts visits so we can see which pages practices find useful; choose "Keep it private" to turn it off. If you allow it, Meta, PostHog (including recordings of how the page is used), the ChatGPT Ads pixel and RB2B also help us see whether our ads reach the right people. We never sell your information, and you can change your mind anytime. Privacy Policy
Tell us about your practice and we'll build a tailored report — completely free, no strings attached.
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